Frameworks, models and theories are all useful. But what if we get so used to them we start to have unconscious biases? Peter Senge uses the Ladder of Inference to explain how our beliefs impact how we select available data. And what if we determine a problem is unsolvable

Our community can get a little obsessive about defining these three intrinsically linked practices. Sometimes that’s helpful and sometimes not so much. To our clients, who sometimes struggle to define what they need, a practitioner that understands the whole landscape, their own personal strengths (and weaknesses), and an artfulness